What to Do if a UPS Truck Hit My Car?

What to Do if a UPS Truck Hit My Car?

Do you wonder what to do if hit by a UPS truck? The advice is generally the same whether you were hit by a UPS truck or your neighbor’s minivan. You need to remain calm, contact the police, act and talk responsibly, and gather information. If you’re injured, call 911 and ask for a police officer and an ambulance.

We see brown UPS trucks around town and their semi-trucks on the highway. They are just the tip of the UPS iceberg, according to its website. UPS is an incredibly large global distributor and transport company, as shown by data on deliveries and revenue:

  • Had $74 billion in revenue and $13 billion in profit last year
  • Does business in more than 220 nations and territories
  • Ships 5.5 billion packages to 11.5 million customers each year
  • Has about 495,000 employees
  • Uses 125,000 cars, vans, tractors and motorcycles based in about 1,800 facilities
  • Has more than 5,900 semi-trucks and 22,000 trailers
  • Has a fleet of 572 owned, leased or chartered aircraft which have 2,285 daily flights from 807 airports.

These numbers show just how many UPS trucks operate on our streets, including those in your community. The more UPS trucks there are on the road delivering packages, the more likely it becomes that a UPS truck could hit your car.

Why Did a UPS Driver Hit My Car?

You may be seeing more UPS trucks than usual for this time of year. With more people staying at home because of COVID-19, there is much more online shopping, reports NBC News. Many online retailers use UPS to deliver orders.

Delivery volume is at holiday-season levels in some places, according to UPS workers who spoke to NBC News. Spring is typically a slower time of year. But UPS drivers and union representatives say shipping volumes are so high that some employees are working 12-hour shifts or longer to keep up.

While this is good news for the company and employees’ paychecks, it may pose more danger for motorists. If UPS drivers are under pressure to deliver more packages and work more hours, they may be fatigued, stressed, and distracted. They may be more likely to cause accidents.

What You Should Do if You’re Involved in a Car Accident with UPS Truck

If you’re involved in a car accident with UPS truck, this is what you should do and should not do.


  • Are you injured? If so, call 911 or, if you can’t, ask someone else to do it for you. If you’re seriously injured, try not to move. Wait for first responders.
  • Is anyone else injured? If it’s safe to do so, check on the passengers in your vehicle. If you’re not injured and can stay out of traffic, see if the UPS driver or anyone else is hurt. If so, call 911 or ask someone else to call for you.
  • Can you and your car move to a safe spot? If you can, move it to the side of the road or a sidewalk. If your car can’t be driven and is in a travel lane, turn on the car’s hazard blinkers. If possible, put down flares if you have them, leave your care where it is and get to safety.


If you aren’t injured and are able to speak with others involved with the accident, you can gather information that can be used in an accident lawsuit while you’re still at the scene. Exchange information with the UPS driver and anyone else involved in the accident. You can write this information down or photograph the person’s driver’s license and proof of insurance. Try to get the driver’s name, contact information, insurance company name, policy number, driver’s license number, license plate number, description of the vehicle, and accident location. You should ask witnesses for their names and contact information.


  • Be aware that your actions at the scene of an accident may play a role in a future lawsuit or could create legal problems for you.
  • If someone else asks you for your information, but you refuse and leave the scene, you may be criminally charged with evading responsibility (otherwise known as a “hit and run”).
  • While talking to others at the accident scene, don’t admit fault or say anything that may show you caused the accident.
  • UPS and its insurance company could use your words to claim you were at fault. Remain calm. Do not yell, become angry or physical, or start an argument with the UPS driver. Making a scene or striking the driver won’t help you. It may get you arrested.


In addition to getting information about all those involved with or who witnessed the accident, there are other ways you can document the accident. Take photos or videos of the scene, the UPS truck, your car, and the surrounding road from different angles. Be sure to stay safely out of traffic while doing so. If weather conditions played a role in the accident, try to document them as well.

After 911 is called, the responding officer will create an accident report and document the scene. As part of your documentation, get the names of the police officers on the scene. If the police can’t come to the scene, go to the nearest police station and complete a report yourself. The police report should be the start of an investigation. The evidence found could be crucial to your insurance claim or lawsuit against UPS, so it’s really important to document your accident in an official police report.


After you get medical attention for your injuries, contact an attorney at our office and you will have experienced legal guidance to help you at every stage of the process in an accident lawsuit. We can speak for you to your insurance company. We can give your insurance company (or UPS’s insurance company) the information it needs. That way, you won’t make a mistake or say something that may hurt your case. We can also start our investigation into the accident. The evidence we find could help give your insurance claim or commercial truck accident lawsuit the best chances of success.

A UPS Driver Hit Me. Who Should I Talk To?

If you or a loved one suffered injuries in a car accident caused by a UPS driver, we can protect your legal rights and pursue financial compensation. The attorneys at Guajardo & Marks have decades of experience with commercial truck accident lawsuits and a track record of winning these cases. 

Don’t go it alone. We are here for you and your family. Let us handle UPS, their attorneys, and the insurance company while you recover and get back on your feet.  Work with one of our skilled and compassionate Dallas car accident attorneys to secure the compensation you deserve. Contact us at 972-774-9800 for a free consultation. There are no fees unless we win your case.